Privacy Policy
Last updated: January 2025
1. Introduction
BondBricks Australia ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We collect the following types of information:
Personal Information
- Full name, date of birth, and contact details
- Email address and phone number
- Residential address and proof of address documents
- Government-issued ID (driver's license, passport)
- Tax File Number (TFN) for tax reporting purposes
Financial Information
- Bank account details for payments and withdrawals
- Investment history and portfolio holdings
- Transaction records and payment information
- Source of funds declarations
Technical Information
- IP address, browser type, and device information
- Usage data, pages visited, and time spent on platform
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- To verify your identity and comply with KYC/AML regulations
- To facilitate your investments and transactions through our licensed financial partners who process all regulated activities
- To coordinate dividend payment information with Perpetual Trustees, who distribute all payments
- To provide customer support and respond to inquiries
- To send important account notifications and updates
- To comply with legal and regulatory obligations
- To prevent fraud and ensure platform security
- To improve our services and user experience
- To send marketing communications (with your consent)
4. Information Sharing and Disclosure
We may share your information with:
- ASIC and other regulatory authorities as required by law
- Licensed financial partners (Macquarie Capital, NAB, Perpetual Trustees) who conduct regulated activities including bond issuance, custody, and payment distribution
- Payment processors and financial institutions
- Identity verification service providers
- Tax authorities (ATO) for tax reporting
- Legal and professional advisors
- Service providers who assist with platform operations
We will never sell your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and penetration testing
- Staff training on data protection
- Incident response and breach notification procedures
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal and regulatory requirements (minimum 7 years for financial records)
- Resolve disputes and enforce our agreements
7. Your Privacy Rights
Under the Privacy Act 1988, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise these rights, contact us at privacy@bondbricks.com
8. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your login session
- Analyze platform usage and performance
- Personalize your experience
- Detect and prevent fraud
You can control cookies through your browser settings, but disabling cookies may limit platform functionality. For detailed information about the cookies we use, their purpose, and how to manage them, please see our Cookies Policy.
9. International Data Transfers
Your personal information is stored on secure servers located in Australia. We may transfer data to service providers in other countries, but only with appropriate safeguards in place.
10. Children's Privacy
BondBricks is not intended for use by individuals under 18 years of age. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the platform. The updated policy will be effective upon posting.
12. Contact Us
For privacy-related questions or complaints, contact:
Privacy Officer
BondBricks Australia
Email: privacy@bondbricks.com
Phone: 1300 BONDS (1300 26637)
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au